Refund policy
At Cub&Co, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the conditions below.
Return Eligibility
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Returns must be requested within 1โ2 days of receiving the product.
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The item must be unused, unworn, unwashed, and in its original condition.
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All original tags, labels, and packaging must remain intact and be included with the return.
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Proof of purchase may be required before a return is approved.
Non-Returnable Items
We do not accept returns or refunds if:
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The item has been used, worn, washed, or altered.
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The item has been damaged by the customer after delivery.
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Original tags, labels, or packaging are missing.
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The return request is made after the specified return period.
Refunds
Once the returned item is received and inspected, we will notify you whether your return has been approved.
If approved, the refund will be processed through the applicable payment method or another mutually agreed method.
Shipping or delivery charges may be non-refundable unless the product received was incorrect or defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after delivery with your order details and clear photos/videos of the product.
We will review the issue and provide an appropriate resolution.
Contact Us
For return or refund requests, please contact:
Email: cub&co5050@gmail.com
Phone/WhatsApp: +92-308-5771910
Cub&Co reserves the right to review each return request and make a final decision based on the condition of the product and the applicable return requirements.
