Terms of service

Terms of Service

Welcome to Cub&Co. By accessing our website or placing an order, you agree to the following Terms of Service.

Products

Cub&Co offers quality clothing and products for our customers. We make every effort to ensure that product descriptions, images, sizes, colors, and other details are accurate. However, slight variations in color, size, or appearance may occur due to photography, lighting, screen settings, or product variations.

Orders & Payments

  • All orders are subject to product availability and confirmation.

  • Prices may be updated from time to time without prior notice.

  • Customers can pay using the payment methods available on the Cub&Co website.

  • Cash on Delivery (COD) is available, allowing customers to pay when the order is delivered.

  • Cub&Co reserves the right to cancel or decline an order if the provided information is incomplete or cannot be verified.

Shipping & Delivery

  • We aim to process and dispatch orders as quickly as possible.

  • Delivery times are estimates and may vary depending on the customer's location and courier service.

  • Delays may occur due to courier services, weather, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate shipping and contact information.

Return & Refund Policy

  • Returns are accepted within 2 days of receiving the product.

  • The item must be unused, unworn, unwashed, and in its original condition.

  • All original tags, labels, and packaging must be included with the returned item.

  • Items that have been used, worn, washed, damaged by the customer, or returned without original tags or packaging are not eligible for a return or refund.

  • Return requests made after the 2-day return period will not be accepted.

  • Refunds will only be processed after the returned item has been received, inspected, and approved by Cub&Co.

  • Shipping or delivery charges may be non-refundable unless the item received was incorrect or defective.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact Cub&Co as soon as possible after delivery. Customers may be required to provide clear photos or videos of the product for verification.

After reviewing the issue, Cub&Co will provide an appropriate resolution in accordance with our Return & Refund Policy.

Customer Responsibilities

Customers are responsible for:

  • Providing accurate name, phone number, email, and delivery address.

  • Being available to receive a Cash on Delivery order.

  • Checking the order information before confirming the purchase.

  • Following the return requirements mentioned in our Return & Refund Policy.

Cub&Co is not responsible for delivery issues, delays, or additional charges resulting from incorrect or incomplete information provided by the customer.

Intellectual Property

All content on the Cub&Co website and official social media pages, including logos, images, graphics, text, designs, product descriptions, and other materials, is the property of Cub&Co or its respective content owners.

This content may not be copied, reproduced, modified, distributed, or used without prior permission.

Limitation of Liability

Cub&Co will not be responsible for indirect, incidental, or consequential losses arising from the use of our website, products, or services, except where such liability cannot legally be excluded.

Changes to These Terms

Cub&Co reserves the right to update or modify these Terms of Service at any time. Any changes will become effective once published on this page.

Contact Us

If you have any questions regarding these Terms of Service, orders, returns, refunds, or other matters, please contact us:

Email: Cub&co5050@gmail.com
Phone/WhatsApp: +92 308-5771910

Thank you for choosing Cub&Co.